Terms of Service
Givable Terms of Service
Effective Date: 10/26/2025
These Terms of Service (“Terms”) govern your access to and use of the services provided by Givable LLC (“Givable,” “we,” “us,” or “our”) through our software platform, websites, and related services (collectively, the “Services”). By registering an account or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
1. Definitions
For purposes of these Terms: “Services” refers to the Givable platform, websites, and related offerings; “Organization” or “Licensee” refers to nonprofit users of the Services; “Affiliate” means any entity controlling, controlled by, or under common control with a party; “Content” means any text, images, data, or materials uploaded by users; “Effective Date” is the date of first use or registration; “User” means any individual or entity accessing or using the Services, including Organizations, their staff, and Donors; and “Donor” means any individual making a contribution through the Services.
2. Eligibility and Scope
Givable provides donation and fundraising tools exclusively to verified nonprofit organizations based in the United States or Canada, including those classified as 501(c)(3) or equivalent. Organizations and users must comply with all applicable local laws and regulations. Givable reserves the right to suspend or terminate an Organization’s account if it fails to maintain verified nonprofit status or violates any applicable laws or regulations.
3. License Grant
Givable grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for lawful fundraising purposes in accordance with these Terms. No other rights are granted, and all other rights are expressly reserved by Givable.
4. Registration and Account Management
Organizations must complete a registration process, including creating a merchant account via a third-party payment gateway integrated with Givable. Organizations may invite additional users to manage their account. Donors may also create user accounts to access donation histories and manage preferences. You agree to provide accurate, current, and complete information and to maintain the security of your account credentials.
5. Payment Processing and Fees
Givable charges an application fee on donations processed through the platform. The current fee schedule is available at https://givable.org/pricing. Additional fees from the payment processor, including but not limited to dispute or refund charges, will be passed on to the organization. Fees are deducted at the time of each transaction. Givable does not charge implementation fees or require minimum usage.
Givable is not a bank, money services business, or payment processor. All payments are processed through a third-party payment gateway that performs all underwriting, compliance, and transaction processing. Givable does not assume responsibility for the approval, denial, or operation of such services. Use of third-party services is subject to their own terms and policies, and Givable disclaims any liability for actions taken by those providers.
6. Donor Communications and Data Use
Givable collects donor information, including name, email address, and donation details, solely for the purpose of enabling donation processing, communication, and platform improvements. Givable sends receipts and other communications (e.g., emails or SMS) on behalf of the organization. We may use anonymized, aggregated data to analyze trends and enhance the donor experience. Givable does not sell or share personally identifiable donor information without consent.
Use of the Services is also governed by Givable’s Privacy Policy, available at https://givable.org/privacy. By using the Services, you consent to the data practices described in that policy.
7. Content Responsibility
Organizations are solely responsible for the content posted on their fundraising and donation pages, including peer-to-peer pages managed by users. Givable reserves the right, but does not assume the obligation, to monitor or remove content that violates these Terms or applicable laws.
8. Content License
By submitting or uploading any Content to the Services, including but not limited to donation pages, text, images, and peer-to-peer content, you grant Givable a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute such Content solely for the purpose of providing and improving the Services. You retain all ownership rights in your Content.
9. Acceptable Use and Termination
Organizations and Users may not use the Services for any illegal or non-charitable purposes. Prohibited activities include, but are not limited to:
– Using the Services for illegal purposes, such as gambling, money laundering, or fraud.
– Promoting hate speech, discrimination, harassment, or violence.
– Infringing on intellectual property, proprietary, or privacy rights of others.
– Engaging in spamming, phishing, or sending unsolicited communications.
– Uploading malicious code, viruses, or otherwise interfering with the integrity of the Services.
Givable reserves the right to suspend or terminate access to the Services, at its discretion, if these Terms are violated. Organizations may discontinue use of Givable at any time without penalty. Givable does not offer refunds.
10. Availability and Uptime
Givable aims to provide 99.99% uptime for its Services, but does not guarantee uninterrupted availability. Service interruptions may occur due to maintenance, updates, or unforeseen issues. Givable is not liable for any revenue or data losses resulting from downtime.
11. Limitation of Liability
To the maximum extent permitted by law, Givable shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services. Our total liability for any claims shall not exceed the total amount of fees paid to us by your organization in the six (6) months preceding the claim.
12. Governing Law and Disputes
This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Michigan, unless otherwise required by applicable law based on the organization’s location.
13. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration conducted in the State of Michigan, in accordance with the rules of the American Arbitration Association. By agreeing to these Terms, you waive your right to bring or participate in any class action or representative proceeding. All disputes must be brought on an individual basis.
14. Intellectual Property
All intellectual property rights in and to the Services, including but not limited to software, trademarks, trade names, logos, and other branding elements, are and shall remain the exclusive property of Givable. No rights or licenses are granted except as expressly set forth in these Terms. Users may not copy, modify, reverse engineer, or create derivative works of the Services.
15. Copyright and IP Infringement Policy
Givable respects the intellectual property rights of others and expects Users to do the same. It is Givable’s policy to respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA). If you believe content hosted on the Services infringes your intellectual property rights, you may submit a takedown notice to help@givable.org. Givable reserves the right to remove infringing content and terminate the accounts of repeat infringers.
16. Tax and Legal Compliance
Givable does not provide tax, legal, or accounting advice. Organizations and donors are solely responsible for complying with applicable laws and regulations regarding tax-deductibility, financial reporting, and other obligations. This disclaimer is a material condition of your use of the Services.
17. Force Majeure
Givable shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, labor disputes, Internet or utility failures, denial-of-service attacks, or governmental actions.
18. Indemnification
You agree to indemnify, defend, and hold harmless Givable, its affiliates, service providers, officers, directors, and employees from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any rights of a third party.
19. Disclaimer of Warranties
The Services are provided ‘as is’ and ‘as available’ without warranties of any kind, either express or implied. Givable does not warrant that the Services will be uninterrupted, error-free, or completely secure.
20. Third-Party Links and Content
The Services may contain links to third-party websites or content. Givable is not responsible for the accuracy, availability, or content of such third-party resources.
21. Survival
Sections related to payment obligations, limitations of liability, disclaimers, indemnification, and dispute resolution shall survive any termination of these Terms.
22. Severability
If any provision of these Terms is found to be unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.
23. No Waiver
Failure by Givable to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
24. Changes to Terms
Givable reserves the right to update or modify these Terms at any time, in its sole discretion. We will provide notice of material changes via the platform or by email to account holders. Your continued use of the Services after any changes indicates your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Services.
25. Marketing Rights
By using the Services, you grant Givable the right to use your organization’s name and logo in Givable’s marketing materials, including but not limited to the Givable website, presentations, and promotional content, to identify you as a customer. You may revoke this permission by providing written notice to Givable.
26. Contact Information
If you have questions about these Terms, please contact us at: help@givable.org