Clear pricing. No contracts.

Two parts, both published on this page. First, a platform fee on every online transaction: 3% on Standard, 2.5% on Enterprise, which adds $600/mo for a dedicated in-region database and SSO. Second, usage-based rates for AI, messaging, and storage beyond your plan’s monthly allowance. Offline gifts you record yourself carry no platform fee, there are no setup fees, and card processing is billed separately.

No. Every price is right here on this page, in full, with no sales call required to see it. When you are ready, book a demo and we will walk through the platform, and the numbers, for your organization.

The rate does. Larger organizations can move from 3% to the Enterprise rate of 2.5%, so raising more lowers your rate instead of raising it. Enterprise also adds $600/mo for a dedicated in-region database and SSO, which is why we recommend it once you’re processing more than about $2M a year, the point where the lower rate more than covers that fee.

Standard is 3% with 1,000 AI credits, 1M API calls, and 10GB media storage a month. Enterprise drops the rate to 2.5% and adds $600/mo for a dedicated in-region database and SSO, with 2,000 credits, 2M API calls, and 20GB storage, recommended once you’re processing more than $2M a year. Both include unlimited supporters and users, and multi-currency.

A credit is the single unit Givable uses to meter AI. Instead of counting tokens per model, every AI task draws from one pool: Standard includes 1,000 credits a month, Enterprise 2,000. A standard draft, like an appeal email built from a donor’s history, uses about 3 credits, so 1,000 credits is roughly 300 drafts a month.

Credits track the actual work behind a task. Reading is the cheaper half: pulling in donor history, campaign notes, and CRM records. Writing costs more, because drafting a full appeal or a personalized sequence takes more synthesis. Switching a task to Deep Thinking for harder reasoning draws about three times the credits of a standard draft. Longer donor context and longer output both raise the credit count.

Extra credits are $10 per 1,000, billed at the end of the month, and you only pay for the ones you use. Nothing stops working mid-campaign. Admins can also set a monthly spend cap, so your team can’t go past the allowance you set without explicit approval.

Payment processor fees are billed separately from the platform fee, on both plans. Donors can choose to cover both the platform and processing fees at checkout, which brings your net cost per gift down toward zero.

Each plan includes a monthly allowance of AI credits, API calls, and media storage. Beyond that, extra credits are $10 per 1,000, messaging and phone numbers bill at the rates above, and media storage is $0.10 per GB per month. Everything metered is billed at the end of the month.